Odhrán (Oran) Roche · odhranroche@gmail.com · linkedin.com/in/odhranroche

Odhrán Roche – CV

Technical learning developer with a background in computer science, four years' technical experience, and eight years building and deploying end-to-end technical training programmes. Expertise in training content creation, training facilitation, instructional design, employee coaching, and performance improvement. Academic and practical experience working with AI systems and task automation.

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Experience

  1. –

    Senior Technical Writer

    Orange Logic

    Ireland (Remote)

    • Architected training process and strategy, aligning HR and engineering management processes around training
    • Built and managed a software engineer onboarding programme, which standardised technical onboarding
    • Led interviews and assessments for expanding the learning and development team, and trained new team members
    • Trained and coached technical contributors in documentation standards and writing best practices
    • Designed and implemented an internal LLM-assisted documentation review agent to help review technical content

  2. –

    Technical Content Developer

    IBM

    Sofia, Bulgaria

    • Built technical learning packages for support engineers to learn about and install new hardware devices
    • Edited educational content before publication, and trained new content developers in writing standards and processes
    • Coached, trained, and supervised a team of interns
    • Coordinated an internal communications team for a global DEI programme

  3. –

    Technical Trainer

    Tungsten Network (now Tungsten Automation)

    Sofia, Bulgaria

    • Built and deployed a technical skills training programme for onboarding and upskilling support engineers
    • Built and maintained LMS-based online training modules (LearnUpon)
    • Delivered in-person and virtual workshops and training sessions
    • Set training KPIs, then measured and reported on them
    • Managed the technical training portfolio, updating and sunsetting courses as needed

  4. –

    Software Engineer

    Paysafe Group

    Sofia, Bulgaria

    • Wrote features for a payments API in Java
    • Wrote automated tests for new code
    • Worked in a Scrum team with two-week sprints
    • Created and reviewed pull requests for my team

  5. –

    Operations Engineer

    Mastercard

    Dublin, Ireland

    • Resolved system failures and issues
    • Provided technical guidance to support teams and new team members
    • Coordinated emergency failover procedures

Education

  1. –

    BSc Computer Science

    University College Dublin

    Dublin, Ireland

    • A four-year degree in theoretical and practical computer science, specialising in artificial intelligence
    • Modules included machine learning, computer vision, natural language processing, and nature-inspired algorithms
    • Bachelor's thesis: Genetic Programming for Game Strategies, grade A-

Volunteering

  • Founder, FindARescue.ie
  • Leader, Clonmel Community Pride 2025 (past)
  • Internal Communications Coordinator, IBM DEI group (past)
  • Chief Information Officer, a local dog rescue (past)
  • Editor, Rainbow-minds.com (past)
  • Volunteer, Bunny Rescue Bulgaria (past)
  • Group Coordinator, Paysafe Hour of Code (past)
  • Coordinator, Mastercard CoderDojo (past)
  • Freelance Java tutor (past)

Languages

  • English (native)
  • Irish (A2)
  • Bulgarian (A2)