Odhrán (Oran) Roche
I am a senior technical trainer with strong skills in technical writing, project management, instructional design, and training delivery. I have helped thousands of students become confident and productive in their roles.
odhranroche@gmail.com
EXPERIENCE
SKILLS
Technical Content Developer - IBM, Sofia
Technical writing
Training
Instructional design
Project management
Java programming
Git version control
Agile, Scrum, Kanban
Linux, Unix
April 2021 - July 2024
Wrote and edited technical service guides for IBM hardware products
Edited team content to meet IBM and team style standards
Created multimedia technical education content with images, video, and interactive modules
Built a team onboarding program and trained new team members
Managed project tracking and reporting for my team
Led a communications team for global DEI
Technical Trainer - Tungsten Network, Sofia
November 2018 - April 2021
Planned, built, and deployed an internal technical training program
Created online self-study training content, managed in an LMS
Created and delivered in person and virtual workshops and training sessions
Set training KPIs, measured and reported on KPIs
Managed the technical training portfolio
VOLUNTEER POSITIONS
Internal Communications Coordinator - IBM D&I group (past)
Chief Information Officer - Local dog rescue (past)
Editor - Rainbow-minds.com (past)
Volunteer - Bunny Rescue Bulgaria (past)
TEACHING
Paysafe Hour of Code, Group Coordinator
MasterCard Coder Dojo, Coordinator
Freelance Java tutor
Software Engineer - Paysafe Group, Sofia
May 2017 - November 2018
Wrote features for a payments API with Java
Wrote automated tests to test new code
Worked in a Scrum environment with bi-weekly sprints
Created and reviewed pull requests from my team
LANGUAGES
Native English
B1 Bulgarian
Operations Engineer - MasterCard Worldwide, Dublin
January 2014 - April 2016
Resolved system failures and issues
Provided technical guidance to support teams and new team members
Coordinated emergency failover procedures
EDUCATION
University College Dublin, Dublin - BSc. Computer Science
September 2009 - June 2013
A four year degree covering theoretical and practical computer science. Specialized in artificial intelligence, with completed modules in machine learning, computer vision, natural language processing, and nature-inspired algorithms.
Bachelor thesis: Genetic Programming for Game Strategies; Grade: A